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Create products that inspire your users We help you to see and understand
your user's experience ​
We help you to see and understand your user's experience ​ User
Experience
Research

Why User Experience Research
with eye square?

Why User Experience Research
with eye square?

Our core competence

Your benefits

Circle gradient elementDisc gradient element

Our core competence

Your benefits

Circle gradient elementDisc gradient element

Global full-service research agency in Berlin

Hands-on consultancy

As close to the user as possible

Enables truly user-centric decisions

Global full-service research agency in Berlin

Hands-on consultancy

As close to the user as possible

Enables truly user-centric decisions

We help you to find out how to make your digital product easier to use and more attractive for your users. Our consulting services begin with the selection of the appropriate method, the development of the study concept, the recruitment of the right participants – whether online or offline – through the implementation of the field phase and quality control to the structured analysis of the data and preparation of the results report full of concrete recommendations for action.

Team

Our team is experienced, interdisciplinary, competent, fast and super flexible.

 

Experience

In addition to our wealth of experience, we have extensive industry benchmarks, so you can always measure yourself against the competition.

Especially in an agile environment, speed and flexibility are in demand – with a UX Quickcheck, for example, you get prioritized recommendations for action from our experts within a few days.

We help you to find out how to make your digital product easier to use and more attractive for your users.
Our consulting services begin with the selection of the appropriate method, the development of the study concept, the recruitment of the right participants – whether online or offline – through the implementation of the field phase and quality control to the structured analysis of the data and preparation of the results report full of concrete recommendations for action.

Team

Our team is experienced, interdisciplinary, competent, fast and super flexible.

 

Experience

In addition to our wealth of experience, we have extensive industry benchmarks, so you can always measure yourself against the competition.

Especially in an agile environment, speed and flexibility are in demand – with a UX Quickcheck, for example, you get prioritized recommendations for action from our experts within a few days.

Tools along the design-thinking path

Quick methods for 
your agile processes

Benchmarks & implicit measures

Digital Experience Sandbox

Discover the versatile tool for creating, adapting and testing your prototypes

digital experience sandbox overview image

UX Quick Check

Get in-depth and quick results and recommendations with moderated and qualitative, one-day UX tests

UX Online Benchmarking​

Understand your products’ strengths and weaknesses with a quantitative survey​

UX Benchmarking

See how your product performs compared to the competition with the validated UX rating scale, “System Acceptance”

ProductREACT

Reveal your users’ gut feelings and spontaneous reactions with the help of reaction-time-based measurement

Tools along the design-thinking path

Digital Experience Sandbox

Discover the versatile tool for creating, adapting and testing your prototypes

digital experience sandbox overview image

Quick methods for 
your agile processes

UX Quick Check

Get in-depth and quick results and recommendations with moderated and qualitative, one-day UX tests

UX Online Benchmarking​

Understand your products’ strengths and weaknesses with a quantitative survey​

Benchmarks & implicit measures

UX Benchmarking

See how your product performs compared to the competition with the validated UX rating scale, “System Acceptance”

ProductREACT

Reveal your users’ gut feelings and spontaneous reactions with the help of reaction-time-based measurement

User Experience Research
Solutions

Target Groups & User Needs

Qualitative research to support strategic decisions:
User habits & attitudes, customer journeys

UX & Interaction

Testing for success:
Usability, behavior, and product adoption

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Gain a deeper understanding of your target group and market
Qualitative insights into user needs and barriers, habits and preferences as basis for a truly user-centered product development.

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Learn about your users’ journeys
Approaches that accompany your users over a longer period of time in their natural setting to inspect user journeys and touchpoints.

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Quantify your findings
With quantitative methods and larger samples to validate and quantify insights.

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The number one, evergreen approach
See live how users interact with your product – online or in lab with eye tracking. One-day agile testing possible.

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Holistic UX research in a natural setting
Test your prototype in an unmoderated approach, generate behavioral insights and survey data. Use the Sandbox to iterate. Add AI-interviews – quick and at a low cost.

cross element image

Discover your product’s strengths and weaknesses
A fast and efficient comparison of your product against the competition with implicit measures.

User Experience Research
Solutions

Target Groups &
User Needs

Qualitative research to support strategic decisions:
User habits & attitudes, customer journeys

cross element image

Gain a deeper understanding of your target group and market
Qualitative insights into user needs and barriers, habits and preferences as basis for a truly user-centered product development.

cross element image

Learn about your users’ journeys
Approaches that accompany your users over a longer period of time in their natural setting to inspect user journeys and touchpoints.

cross element image

Quantify your findings
With quantitative methods and larger samples to validate and quantify insights.

UX & Interaction

Testing for success:
Usability, behavior, and product adoption

cross element image

The number one, evergreen approach
See live how users interact with your product – online or in lab with eye tracking. One-day agile testing possible.

cross element image

Holistic UX research in a natural setting
Test your prototype in an unmoderated approach, generate behavioral insights and survey data. Use the Sandbox to iterate. Add AI-interviews – quick and at a low cost.

cross element image

Discover your product’s strengths and weaknesses
A fast and efficient comparison of your product against the competition with implicit measures.

 UX Clients
And What They Say

"eye square is a competent partner that helps us to understand whether and how customers get along with our (digital) products through interviews and UX tests. The team is always available to us, highly professional, flexible and fulfills almost every wish when it comes to gaining customer insights." Christopher Gollnow
Techniker Krankenkasse
“We would like to thank you for the excellent cooperation, your commitment, and the successful presentation of the results. The convincingly presented findings are very helpful to us. In some areas, initial topics have already been implemented, and we look forward to working with eye square again on future projects.“
Patricia Klüting
Stadtwerke Erfurt GmbH
"As always, highly professional work in a very short time with first-class documentation. Really good! You are and will remain my first choice for this."
Gregor Stock
Cito Transport Technologies GmbH
What is User Experience?

User Experience (UX) describes the experience of a user interacting with a (digital) product, service or environment. User Experience is a holistic concept that encompasses more than the usability or practical usability of a product. Emotional aspects, such as liking a page or an app and the enjoyment of use, determine the UX just as the pragmatic part, such as usefulness or efficiency.

A positive user experience is a prerequisite for your product to succeed on today’s market. Our extensive portfolio of implicit and explicit methods captures all emotional and cognitive responses of users interacting with your product.

The e2 benchmark database includes data from more than 300 studies and ables us to compare your results to your competition.

We will help you to better understand your target audience, adjust your product to the user, and improve the conversion of your website or app. Use our studies to ensure user-friendly development of your product and its success.

 

Please contact us ⬇︎

What is User Experience?

User Experience (UX) describes the experience of a user interacting with a (digital) product, service or environment. User Experience is a holistic concept that encompasses more than the usability or practical usability of a product. Emotional aspects, such as liking a page or an app and the enjoyment of use, determine the UX just as the pragmatic part, such as usefulness or efficiency.

A positive user experience is a prerequisite for your product to succeed on today’s market. Our extensive portfolio of implicit and explicit methods captures all emotional and cognitive responses of users interacting with your product.

The e2 benchmark database includes data from more than 300 studies and ables us to compare your results to your competition.

We will help you to better understand your target audience, adjust your product to the user, and improve the conversion of your website or app. Use our studies to ensure user-friendly development of your product and its success.

 

Please contact us ⬇︎

Picture of Carina de Lopez

Carina Lehne de López

CXO & Partner

 

Telephone +49 30 698144-28
Fax +49 30 698144-10
delopez@eye-square.com

WEB600px_Julia_Nitschke-20170221-1zu1_gross-170221

Dr. Julia Nitschke

VP Digital & Consulting​

 

Telephone +49 30 698144-56
Fax +49 30 698144-10
nitschke@eye-square.com

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